We Care About Your Health and Safety

A Message About COVID-19


Dear Valued Guest,

As the global community continues to understand and respond to the impacts of the COVID-19 (also known as coronavirus) situation, our hearts go out to everyone who has been affected. Above all, we are committed to the health, safety and well-being of our guests, our employees and the larger community. We want to share information with you about what we are doing to prevent the spread of the virus and keep everyone who walks through our doors as safe as possible.

At this time, Sky Ute Casino Resort is temporarily suspending operations. The hotel and its restaurant, Willows Café Bistro, will remain open. Willows will be open 6am-7pm, 7 days a week. The casino and all other amenities will be closed until further notice.

We are carefully monitoring the situation and are in regular contact with local and national health agencies for information and guidance. Additionally, the Southern Ute Health Center has formed an interdisciplinary team that is aggressively addressing all COVID-19 issues in and around the reservation. This team is also dedicated to supporting Sky Ute Casino Resort’s efforts to provide guests with the safest environment possible.

We are actively implementing additional preventative measures as recommended by the Centers for Disease Control and Prevention (CDC). This includes adding additional hand sanitizers throughout our space, increasing the frequency of cleaning and disinfection in high-traffic areas, and sharing information about illness prevention and good hygiene practices with our guests and employees.

Sky Ute Casino Resort has high standards for cleanliness and has in-depth health and safety protocols in place. These include:

    • Employee training with ongoing reinforcement on a regular basis
    • Defined cycles for frequent cleaning of targeted areas using hospital-grade disinfectants
    • Easy access to handwashing facilities and hand sanitizers throughout the property
    • Quick response to spills, trash, and other situations
    • End-of-shift sanitation procedures for restrooms, kitchens and other facilities
    • Frequent cleaning and “wash down” of outdoor locations
    • HR policies that encourage sick employees to stay home from work.

The CDC recommends everyday preventative actions to help prevent the spread of respiratory illness including COVID-19. These include staying home when sick, washing hands often with soap and water for at least 20 seconds, following proper respiratory cough etiquette, avoiding close contact with sick people and avoiding touching eyes, nose and mouth. We continue to communicate these recommendations, as well as other important health information, to our employees.

As the situation continues to evolve, we will update this page with the latest information and our response. As always, we thank you for your business, and we look forward to seeing you soon.